FAQs

Should I wear earplugs at concerts?

The science says, yes. The average concert is around a range of 98db - 110db and irreversible hearing damage can occur as low as 85db.

How big of a problem is hearing loss resulting from live music?

According to the World Health Organization, 440 million teens and young adults are at risk for hearing damage as a result of attending live entertainment events.

How long does it take for a loud environment to damage my hearing?

Not all vibrations are good vibrations. Hearing damage occurs faster as your environment gets louder. In general, anything over 85dB can damage your hearing. The chart below illustrates how long it is safe to be in environments with different decibel levels.

What’s wrong with foam earplugs?

Foam earplugs weren’t designed for music. They were designed to stop all sound where quality is of no concern. They were made to block sound while using things like heavy machinery, guns, lawn mowers etc.

Because of this, they don’t filter sound but merely block it. It’s like putting a wall between yourself and the music. You get muffled, uneven sound. 

 

Are these only for live music?

No, although the primary use is for live music, Vibes helps increase speech intelligibility (compared to foam). In other words, you can still talk/hold conversation while wearing them. People find them useful in any loud situation where you are looking to lower decibel levels but still hear clearly. Examples:

  • Bar staff

  • Security staff

  • Clubs

  • Sporting events

  • Movie theaters

  • Individuals with sensory sensitivities

  • Motorcycle riding

  • Airplanes

  • Concert photographers

*Vibes is not recommend for use while shooting guns or operating heavy machinery.

How do I use Vibes?

Step 1: Choose your ear tip size (Small, Medium, Large)
Step 2: Insert the earplugs (ear tip first) into your ear, just like you would insert earbud headphones.
Step 3: Listen to one or two full songs at a live concert and slightly adjust the depth that the earplugs are inserted into the ear until the clarity is optimal.  Do not insert into the inner ear canal. Enjoy live music as it's meant to be enjoyed: clear sound quality and no hearing damage!

Are there different sized ear tips?

Because Vibes knows that one size does not fit all, each pair of Vibes comes with small, medium, and large ear tips to provide the best fit possible.

 

WHAT'S THE BEST WAY TO CLEAN VIBES HI-FIDELITY EARPLUGS?

Step 1: Remove the white eartips from the plastic body of the earplug.

Step 2: Massage the eartips in a mixture of warm water and rubbing alcohol.

Step 3: Be sure the eartips are completely dry, then reattach them to plastic body of the earplug.

What protection level does Vibes offer?

Vibes provides approximately 22dB reduction across frequencies (15dB NRR).

 

WHAT IS THE DIFFERENCE BETWEEN 22dB IN DECIBEL REDUCTION AND 15 dB IN NOISE REDUCTION RATING (NRR)?

In short, both numbers are representing the same level of protection, but they are two different calculations.

The calculation of 22dB is the average reduction of decibels across 0hz-8000hz frequencies. This means that Vibes reduce the decibel levels of your environment by an average of 22dB across frequencies. Noise Reduction Rating (NRR) is a unit of measurement used to determine the effectiveness of hearing protection and takes into account multiple factors, including hedging for human error. The NRR for hearing protection is lower than the average decibel reduction because NRR takes into account outside factors like improper insertion of the earplugs into the ear.

What is Noise-Induced Hearing Loss (NIHL)?

Noise-Induced Hearing Loss (NIHL) occurs when sensitive structures in the inner ear are damaged by brief or extended periods of loud sounds. NIHL can occur from sounds at or above 85dB, and the damage will occur more quickly as sounds get louder.

How does Vibes enhance my concert experience?

Vibes create a more comfortable, balanced, and controlled listening experience. Vibes let you avoid the uncomfortable and damaging ear ringing sensation while still being able to hear the music clearly, putting you in control of your listening experience.

Can you tell I’m wearing them?

Vibes discreet low profile design and clear sound tubes make them virtually invisible when worn. 

What is your return policy? 

If you are not satisfied with your purchase, a request for refund can be made within 30 days of purchase to info@discovervibes.com. If accepted, Vibes will refund the cost of the product, exclusive of shipping charges. 

When will my order ship?

Orders will be shipped via USPS. For standard U.S. domestic orders delivery will be 3-5 business days. 

What is your contact info? 

Email: info@discovervibes.com

Address: 1010 West Lake Street, Minneapolis, MN 55408

How are payments processed?

Payments can be made via Credit Card or Paypal on the purchasing page. Credit Card transactions will be processed through Stripe. We accept Discover, Visa, MasterCard and American Express. 

HOW DO I CHANGE MY EARTIPS?